Yes, we ship Growgab worldwide. Shipping costs are as follow:
- The Netherlands: FREE
- Belgium: €5,95
- Rest of world: €15,-
Your order should be on its way to you within 2 business days. Delivery times will vary, based on the service you selected and your chosen destination. All shipping estimated are calculated in business days.
- Benelux: 3-5 days
- Europe: 7-10 days
- Rest of world: 15-20 days
We ship with our partners Post NL & DPD
You can return a Growgab within 14 days of its purchase. To prevent waste, the original packaging and Growgab must not be damaged when returned. Please send an email to firstname.lastname@example.org to submit your return.
Quality control is one of our main priorities, but we know that it's always possible for issues to slip through the cracks. If you're experiencing a problem with your Growgab, we'd be happy to replace it free of charge!
All our products come with a one year warranty from the date of delivery. This covers any manufacturing defects. Our warranty does not cover product damages that may have resulted from normal wear and tear, accidental damage caused by the user, faults as a result of wilful or negligent operation, or any other handling. Proof of defect (photos or video, depending on the defect) is mandatory and will be requested by our team.
You canget a refund for your defective item if requested within 14 days of receiving your product. After 14 days, we only offer exchange or store credit equivalent to the amount you paid.
Want to claim your warranty for a replacement?
No problem, just send us a message via the contact page. To submit, please send an email to email@example.com.
You can contact us through our contact page or email to firstname.lastname@example.org! There is always another plant lover who will be happy to assist you.
We are always striving to answer your questions as quickly as possible, but since we are an enthusiastic and small team we’re unfortunate to tell you that it’s not practical for us nor for you. We believe that we can offer a higher level of support over email, mainly because we often need to exchange video’s or pictures of products with customers and over the phone this is simply not convenient
Still have any questions? We’d love to hear from you! please feel free to contact us at Info@growgab.com